We take a modular approach, so we can offer solutions that work either end-to-end or fit in and complement your existing capabilities. This makes it easier to enhance and extend your ability to continue to differentiate yourselves in a fast-changing environment.

We’re in touch with emerging best practices from around the world, drawing on developments to constantly improve and extend our product range. We implement at local levels ensuring we create the most appropriate regional solutions and we’re committed to significant on-going investment in new and improved products and services.

By taking a fresh approach to the repair industry, OPTIMUM has defined new standards of service delivery.

OPTIMUM solutions combine programmed incident management incorporating refined software solutions, networks of repair services, smart repair services, glass repair services and other contractors and a full range of assessment services.

• Our advanced incident management delivers a worry-free property or auto repair experience and guarantees great customer service delivery.
• Our assessment services including desktop, digital and on-site imaging. They’re delivered both by our own internal assessors, as well as by approved independent providers.
• We have developed national networks of highly skilled, professional repair shop and all other related contractors that we manage either directly or through mutually approved panels.

Our repairers contract to deliver service standards and provide guarantees, ensuring compliance with local requirements and maintaining quality standards. We work closely with them to identify opportunities for improvements in efficiency, processes, costs and customer service, and conduct regular performance controls.

We oversee each step of the repair process, providing complete transparency of labour, parts and other costs to bring the costs of repair down while maintaining repair quality and customer satisfaction.

You can relax in the knowledge your customers will always have someone reliable to turn to in the event of an incident and that their repairs will be completed quickly, professionally and cost-effectively.

By taking a fresh approach to the repair industry, OPTIMUM has defined new standards of service delivery.
OPTIMUM solutions combine programmed incident management incorporating refined software solutions, networks of repair services, smart repair services, glass repair services and other contractors and a full range of assessment services.

• Our advanced incident management delivers a worry-free property or auto repair experience and guarantees great customer service delivery.
• Our assessment services including desktop, digital and on-site imaging. They’re delivered both by our own internal assessors, as well as by approved independent providers.
• We have developed national networks of highly skilled, professional repair shop and all other related contractors that we manage either directly or through mutually approved panels.
  
  Our repairers contract to deliver service standards and provide guarantees, ensuring compliance with local requirements and maintaining quality standards. We work closely with them to identify opportunities for improvements in efficiency, processes, costs and customer service, and conduct regular performance controls.
  We oversee each step of the repair process, providing complete transparency of labour, parts and other costs to bring the costs of repair down while maintaining repair quality and customer satisfaction.

A full accident management service best suited to fleets carrying selfinsurance, full case management driver mobility, repair management and in-house engineering, legal management and consolidated billing and reporting.
Fleet managers see vehicle collisions as an unfortunate fact of life.  On top of being a safety threat, they are a costly drain of valuable resources.  Our comprehensive collision management service can help reduce the cost of collisions to your organisation and inconvenience to you and your drivers.
Each year, we process thousands of collision claims for vehicle leasing and car rental companies.  All that experience is reflected in the efficient processes we use to manage collision incidents for Turkish fleets.  Our service provides many benefits to fleet management organisations, vehicle leasing,car rental company managers and drivers, including:

• Call centres available to initiate claims at any time
• Providing all parties with one point of contact for the entire process, making it easy and minimising impact on their productivity
• All processing and notifications are online, speeding administration and information access so you are constantly informed and your people are back on the road sooner
• Nation-wide preferred repairer network providing guaranteed, prompt repairs as well as free pick-up and drop-off service - maximises convenience and fleet resale value while minimising costs
• Ensuring claim integrity and pursuing all recovery and settlement actions with full audit trails
  
  

E-Salvage, our innovative online bidding system is a necessity in profitable future. OPTIMUM has solutions with combine programmed software solutions for salvage vehicles. Solution of OPTIMUM is a designed combination of processes, tools, techniques, and methods. OPTIMUM has solutions to integrate for automation and controls into existing or new systems.

Optimum has streamlined the information transfer process, reducing lags and expenses and improving the experience for customers at a distressing time.

We specialise in this unique and critical area of your relationship with your customers to train your specialist staff to purpose to master at our built software.

Your staff will be highly trained and expert at handling complicated processes.

Optimum has streamlined the information transfer process, reducing lags and expenses and improving the experience for customers at a distressing time.

We specialise in this unique and critical area of your relationship with your customers to train your specialist staff to purpose to master at our built software.

Your staff will be highly trained and expert at handling complicated processes.